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Close Thornton

Testimonials

WHAT OUR CLIENTS SAY

  • "My wife and I have had recent dealings with Dermot Winters, and may I congratulate you on your choice of Associate. He conducted the affair admirably, well within the usual time frame, and we found Mr. Winters to be attentive and very attuned to our requirements, a most knowledgeable gentleman, and we will certainly use the services of your company for any of our future needs and will recommend to our circle of friends and acquaintances." (Mr H- Stockton).
  • "Thank you for your help in this matter as you already know I would recommend you without hesitation, Shaun you have been really kind and people like you are hard to find! I am so pleased that honourable people are still about and finding you was amazing in this tough world. You are very much appreciated in your specialised work, you are a lovely person and deserve all the most generous gifts in life! You truly are appreciated by your customers and their families!" (Ms A - North Yorkshire).
  • "Very happy with the service. We found Denis Childs very easy to talk to. He explains things properly and everything happened quickly" (Mrs H - Darlington)
  • "Excellent Service throughout" (Mrs P - Darlington)
  • "The Service was excellent as always" ( Mr & Mrs C - Darlington)
  • "Thank you for your detailed explanation of Lasting Power of Attorney" (Mr & Mrs H - Darlington)
  • "Thank you Iain, we are all well, settled and looking to the future" (Mrs S - Darlington)
  • "Thanks for all your help on this Shaun. Sound advice as always, glad I listened to you. Sterling effort! (Mr W - Bishop Auckland)
  • "Thank you Iain, well done as usual!" (Mr E - Darlington)
  • "Very grateful for all of your work" (Mrs W - Barnsley)
  • "Friendly service" (Mrs H - Darlington)
  • "7 Years ago we used you to buy our old house, we got good advice and were looked after so we came back to you again and got the same treatment. Well done!"  (Mr & Mrs N – Darlington)
  • "Thank you to all concerned, Solicitors & Property Shop" (Mr S - Darlington)
  • "From all I know there might not be another firm of solicitors equal to yours" (Mr P - Darlington)
  • "Iain - Thanks for a quick efficient service!" (Mr O - Darlington)
  • "Thank you for an exemplary service.  Chris Wiper and his team made a horrible situation tolerable - Thank you" (Mrs B - Darlington)
  • "Thanks again for such a great job. Safe to say if I ever get run over again, I know who to call!" (Mrs R, Darlington)
  • "We both wanted to say a big thank you to Denis Childs and Denise Greer for steering our house sale through to successful completion on Friday. It is such a relief to have that behind us. We particularly appreciated the way that they both were always available to us if we rang up or if we wanted to pop in for a chat. It helps enormously.  We also appreciated their level head and experienced advice when things didn't go exactly as we might have expected.  I know that there is a big move to online and telephone conveyancing but I will be recommending the old fashioned approach.  Thank You." (Mr & Mrs G - Darlington)
  • "A big Thank you to Iain Robson for taking us through our situation with patience and understanding." (Mrs E - Darlington)
  • "First of all I thought that the lady at the main desk was very good at making us feel welcome which made the atmosphere easier. Secondly, I met Mr Denis Childs who came across as a very confident person and was very helpful. We would like to thank all of the staff at Close Thornton and will definitely be back in the future." (Miss P - Darlington)
  • "Highly satisfied with all the aspects of the service provided by Mr Wiper and other staff, very many thanks again!" (Miss S - Darlington)
  • "Many Thanks Iain for preparing our wills and explaining all the implications and procedures" (Mr P - Darlington)
  • "Very impressed with service and would like to say the mature but very stylish lady on reception is an asset to your office. She was very friendly and made you feel welcome and relaxed" (Mrs B - Darlington)
  • "Dear Mr Childs - Thank you very much for your help in selling our property. It certainly 'went to the wire' but we got there in the end thanks to your help. We are looking to buy another property in the New Year with our family and selling the one we live in now so we will certainly be requesting your services again. We would definitely recommend you to friends and family also." (Mr & Mrs M - Darlington)
  • "Efficient service and you did exactly what we requested. You were recommended to me by a relative. The price was reasonable as well. The house moving experience was made as comfortable as possible in what was a very stressful 3-4 months through regular dialogue. Thank you" (Mr T - Darlington)
  • "Mr Childs and Staff - Wonderful - Thank you" (Mrs W - Darlington)
  • "First class service and we intend to use your services again. Thank you so much"  (Mrs C - Darlington)
  • "I will continue to recommend your firm as I have been very satisfied with the support and advice I have received with each matter. Thank you" (Mrs D - Newton Aycliffe)
  • "I am sure I thanked you before but would like to say thank you again as I truly believe it was Mr Shaun Burke and Close Thornton that made my outcome favourable. Having someone who believed in me made all the difference!" (Mr D - Richmond)
  • "I would like to Christine McLay for her assistance, level headed and practical approach to my difficult situation" (Mr T - Darlington)
  • "A special 'Thanks' to Adrian Noble and Audra who acted in a very professional manner" (Mr S - Darlington)
  •  "I received excellent service from Mr Iain Robson. Very efficient and with a most understanding manner" (Mrs B - Darlington)
  • "I would like to thank Mr Iain Robson for the excellent service I have received on behalf of my sister on the sale of her property and the registration of the Power of Attorney" (Mrs H - County Durham)
  • "I am very grateful for the help of Denis Childs and will have no hesitation in using his services again. I will also be pleased to recommend the services of Close Thornton to other contacts of mine when they ask for suggestions for solicitors" (Mr S - London)
  • "I would like to thank Mr Shaun Burke very much for his help in sorting out my claim. Mr Burke told me at the outset how things would progress and it is a testament to his experience in this work that everything went as he said it would which made it all completely stressless. If I ever need advice again I would not hesitate to contact Mr Burke or Mr Hogg at Close Thornton" (Mrs E - Darlington)
  • "Dear Mr Burke,
  • Thank you for all your help and kindness which I really appreciated very much. Thank you too for the cheque I received on Saturday. You certainly did very well for me and I relied entirely on your professional judgment and all the hours you spent to get me a really good deal. I will certainly recommend Close Thornton Solicitors to all my friends. My family would like to add their thanks too.With best wishes and many thanks, Mrs B, Darlington"
  • "As always Close Thornton are a pleasure to deal with. Iain Robson was helpful, seeing us at very short notice and explaining matters clearly, concisely and with a straight forward and no-nonsense manner. The whole process of making our wills was conducted and concluded in a highly efficient and precise manner and also very speedily. I have, and will continue to recommend your services to anyone requiring legal assistance. Thank you very much" (Ms B - Darlington)
  • "Just to say thank you once again for all your help and hard work, I appreciate it, you have been very kind" (Mrs M - Darlington)
  • "Words cannot express my gratitude to Mr Burke for guiding me through what has been a traumatic and stressful situation. I cannot go back to how I was, but with his help I now have a future with security for whatever happens. Mr Burke ensured that I received the best possible care throughout. I would strongly recommend the use of Close Thornton and Mr Burke" (Mrs P - Darlington)
  • "Excellent professional service from Denis Childs, faultless. Highly recommended for stress free conveyancing" (Mr G - Near Darlington)
  • "I am very pleased with the service I have received throughout from Close Thornton, you were always there to re-assure. I was treated on a friendly basis, nothing was too much trouble. Thanks for everything" (Mrs G - Darlington)
  • "Thank you for such a good service, it has helped enormously. We will recommend Ian Robson highly" (Mrs B - Darlington)
  • "Excellent service again from Denis Childs. The purchase went through extremely quickly as requested and Denis was always available and as efficient as ever. Thank you" (Mrs S - Darlington)
  • "Excellent Service, reasonable too!" - (Mr O - Darlington)
  • "Close Thornton have been my fathers solicitors for many years, going back to Mr Witty. Recent work has included executing the will of my mother and the re-drafting of this will together with a power of attorney. I would like to add a personal thank you to Iain Robson for his diligence in these matters and the friendly rapport we built up did help in difficult circumstances" (Mr D - Jamestown)
  • "I would like to thank Mr Robson and his staff for their help advice and guidance over the last 10 months".  (Mrs R - Darlington)
  • "You have been amazing with us so I strongly recommend you and your company. Everyone I have had to talk to has always been very supportive and pleasant, so it's nice I can help others get the best professional help!" (Anne – Darlington)
  • "Mr Robson is a wonderful man. We should have more like him in the world explains things quick and easy. I will be using him again one day and so will my family".  (Mrs N - Darlington)
  • "We are extremely pleased with the service received everything has been dealt with and explained thoroughly. Sincere thanks to Kelly Henderson and to Mr Shaun Burke who has been superb in bringing the case to a satisfactory conclusion". (Mrs A -Darlington)
  • "An excellent service provided by Mr David Hogg. Thank you". (Mr S - Stockton on Tees)
  • "I cannot recommend or praise Adrian Noble enough for the way he dealt with the conveyance of my mothers house during a very difficult and emotional time.  Adrian was kind, understanding and sympathetic his guidance and professionalism was invaluable.  I have used other solicitors in the past but after using Close Thornton the quality of customer care means I will not be using any other legal services again.  I have recommended Close Thornton to friends because I was so happy with the service, it is nice to be treated with such courtesy and professionalism". (Ms B - Darlington)
  • "We are looking to change our solicitors to Close Thornton for their top class service and am grateful for their help in difficult circumstances". (Mr T - Darlington)
  • "I would like to thank Mr Robson and Pauline Robertson for all the work they did for me". (Mr T)
  • "Adrian provided a very professional, efficient and friendly service". (Mr R - Darlington)
  • "An excellent service was provided by Adrian and Staff, many thanks for your guidance".  (Mr V - Darlington)
  • "We have always been completely satisfied with the excellent service received for everyone at Close Thornton during several transactions.  A special mention must go to Adrian Noble who is always polite, friendly, professional, courteous and efficient.  He was recommended to us and we gladly pass on that recommendation to others".  (Mr D - Maunby)
  • "Malcolm was brilliant at responding and was very thorough, the reception staff were lovely". (Ms T - Darlington)
  • "I wanted to say how very pleased I was with all aspects of your service. It was efficient, professional and friendly. You made a difficult task for me, easier and all seemed to go very smoothly." (Mrs S - Leicester)
  • "I wanted to say how pleased we were with the property shop service.  Normally we would have got a few quotes before proceeding but we were so impressed by Pauline's lack of estate agent smarm and by her honesty.  The charges seemed reasonable and she priced the house correctly which brought in plenty of viewers.  Both she and Karen dealt very well with offers getting us the asking price, which in these difficult times is particularly good.  During the whole process she gave us good advice and we received the money very quickly.  This was important to us as dealing with something like this from a distance is slightly more complex.  In short we are very satisfied customers and pleased with the service we have received." (Mrs S - Shropshire)
  • "I would just like to say thank you for the service you have given us, especially coming out to my home. I would certainly use yourselves again and would recommend you to others. So pleasant, so helpful, a breath of fresh air to deal with people who are efficient and polite." (Mrs W - Darlington)
  • "Shaun, Thank you so much for all of your time and hard work." (Miss P - Darlington)
  • "Many thanks for an excellent service. May I also take this opportunity to thank Denise who has been fantastic!" (Miss R - Darlington)
  • "Chris Wiper's experience counts. From the start he 'cut through the noise' and identified the important points legally. I liked that he did not 'sit on the fence' when I asked direct legal questions. Close Thornton was a support to me at a difficult time". (Mr J - London)
  • "Excellent service - Would definitely use you again". (Miss F - London)
  • "Thank you for all your help". (Ms L - Darlington)
  • "Iain Robson was recommended to me and I would absolutely recommend Close Thornton to family, friends and colleagues". (Mr W - Newcastle Upon Tyne)
  • "Many thanks for your help and support. Close Thornton lived fully up to my expectations as being the best family law firm in Darlington". (Mr & Mrs B - Hurworth)
  • "Thank you to Iain Robson for an excellent service".  (Mr A - Bradford)
  • "I would like to thank Shaun Burke very much for all his efforts. I am very pleased with the outcome and should I require any services in future I will be sure to contact Close Thornton". (Ms P - West Sussex)
  • "I cannot praise Chris Wiper enough. I was amazed at how much he must have read my papers to understand so quickly the situation. Thankfully because of my friend I chose Close Thornton and found Chris Wiper, a clever, clever man." (Ms C – Stockton)
  • I would like to thank Shaun Burke and staff very much for all they have done for me. (Mr C - Darlington)
  • “My thanks to Iain Robson for the efficient and sensitive way my business was dealt with and would certainly recommend Close Thornton to my friends”. (Mrs C – Darlington)
  • “I would like to thank Malcolm Woolfe for all his time and patience needed for resolving my conveyance” (Mrs P – Crook)
  • “The professional service of Close Thornton Solicitors for my recent conveyance was effective, efficient and prompt. I would ask that you convey to Mr Denis Childs our gratitude. He has at all times, gone out of his way to provide the best possible service and advice that I could have expected and frequently has gone that ‘extra mile’ to ensure a successful conclusion to what could have been a stressful experience”. (Mr F – Darlington)
  • “Now an octogenarian both our children and grandchildren us your services. Iain Robson always looks after us in a very effective and courteous manner even providing ground floor office facilities when we come to review our Wills. We enjoy the quarterly e-newsletter very much. I write to congratulate you on the excellence of your business I truly believe that Close Thornton are second to none in Darlington and I always recommend you. Your Company have assisted and guided me very successfully in many spheres for nearly 25 years”. (Mr P – Darlington)
  • “As usual Shaun Burke and his team are sensational and to a very high standard of professional and humanity. Many thanks ”. (Mr T – Newton Aycliffe)
  • “ I would like to add my sincere thanks to Iain Robson for an absolutely fabulous service during the sale of our house. This transaction has been made even more difficult due to the fact that we have now moved to the USA on a work assignment and a lot of this has been done via email and post, even with these obstacles things have gone very smoothly. Thanks Iain, and we look forward to using this service again in the future”. (Mr & Mrs E – South Carolina, USA)
  • “Your company was highly recommended to me and is now regarded as the best in Darlington. Friends and colleagues who have used you in the past had nothing but praise for your company. Christine McLay was most helpful with my case and explained everything to me in great detail. Her sound advice put my mind to rest every time. Many thanks Christine. I would not hesitate to call upon you if the need arises and would recommend you to anyone.” (Mr G – Darlington)
  • “I am very satisfied with the overall service and very grateful for Christine McLay’s help at a very sensitive time and would have found the process very difficult without her help and guidance - Many thanks,” (Miss W – Darlington)
  • “Excellent standard of service - highly recommended. Will certainly use Close Thornton. By far the best service I have received. Thank you.” (Mrs B – Darlington)
  • "I would just like to take this opportunity to say a big thank you, to yourself and your staff for handling my claim for me in a very professional manor. I cannot thank you and your firm enough. I am very pleased with the settlement I have received and would not hesitate to come to you if needed in the future and will recommend you to anyone who needs legal advice. Once more thank you very much." (Mrs S – Spennymoor)
  • "Miss Henderson took over my case when Mr Large left, I feel that Miss Henderson had a tough task. She helped me professionally, but also personally. She did a splendid job and I put my trust fully in her. I would gladly recommend her." (Mrs M– Richmond)
  • "Thanks for all your help, Chris, much appreciated. First class throughout. The matter is pretty much resolved and we are pleased to be on our own again!" (Mr & Mrs S – Richmond)
  • "Please can I offer my thanks for the work done in the completion of the transfer, I felt that it was dealt with professionally, competently and was processed as quickly as was possible. The transfer would have been completed sooner if only my other Solicitors had handled it as well as yourself and your team." (Mr H - Darlington)
  • "We have used the services of Close Thornton Solicitors for 2 years, and as a family we find your team excellent in all aspects of their work, from making appointments to closing a file. We are especially grateful to Miss Henderson for taking such good care of us, therefore we would not hesitate to recommend Close Thornton to other people. Once again thank you very much for your care and efficiency." (Mrs H – Darlington)
  • "Dear Mr Burke. Throughout the process I found you professional and down to earth with your approach to my claim. I thought the advice you gave me was both logical and realistic. I am completely satisfied with your involvement in this matter and would not hesitate to use your services again if required, these comments are made by a very satisfied customer." (Mr C – Frosterley)
  • "I have dealt with Close Thornton since 1960 when we bought our first property and Mr Thornton was very kind to us. We have moved several times since and have always been delighted with service. Thanks to all." (Mr & Mrs B – Darlington)
  • "The manager and the valuer were both very helpful and professional when visiting the house. Property shop staff and Mr D Childs were excellent." (Mr & Mrs F – Darlington)
  • "Thank you we were extremely satisfied with the service you provided. I have recommended your office to friends and should we require the services of a solicitor in the future, we will have no hesitation in contacting you." (Mrs T - Darlington)
  • "I dealt with Mr Adrian Noble and found him to be a courteous, well mannered and well informed, a pleasant young man." (Mr D – Darlington)
  • "Excellent service all round, very friendly atmosphere. A very professional service at a time of great emotional upheaval for my family and I. Thank you for a job well done." (Mr C – Darlington)
  • "Words could not describe how pleased I am with Katie Lee Pearsons service and helpfulness, Thank you." (Ms B – Darlington)
  • "Close Thornton have been my family's solicitors for a number of years and I have always found all members of staff to be professional, friendly and efficient." (Miss P – Stockton)
  • "We've had a very trying time over the last two years, which was made much easier by the help and kindness shown to us by everyone at Close Thornton Solicitors, thank you." (Mr B – Darlington)
  • "Thank you very much for your excellent service, I will recommend you to others." (Mrs G – Richmond)
  • "The lady on reception gave me a very high level of service, she was very pleasant and welcoming, and showed me a lot of empathy." (Mr T – Darlington)
  • "After the sale had gone through, problems arose with the new house. It was reassuring to receive numerous calls from Mr Childs and his secretaries informing me that they would do everything they could to rectify the problems. The constant contact was much appreciated and the problems were overcome within hours. I would just like to thank Mr Childs and his secretaries whose help and support was really appreciated." (Mr & Mrs B – Darlington)
  • "I have been entirely happy with the service I have received from Messrs. Close Thornton and Kelly Henderson in particular and thank you for your work on my behalf." (Ms J – Darlington)
  • "I would like to say how kind and most helpful your Denis Childs was in dealing with my promissory note. A big thank you to him." (Ms A – Stockton)
  • "I could not see how any other solicitors conveyancing office could compare with the experience I had with yourselves. The efficiency was outstanding and the whole process managed to retain a sense of humour throughout. Please accept my sincere thanks to all concerned." (Mr E – Darlington)
  • "I would just like to thank all your staff and I would not hesitate to use your company again. I would recommend it to all my friends, once again thanks." (Mr B & Ms H – Darlington)
  • "Your information, guidance and service were not only excellent but impeccable." (Mr S – Darlington)
  • "I would like to say ‘Many Thanks’ to David Hogg, a good job in difficult circumstances." (Mr & Mrs T – London)
  • "The service is outstanding in terms of efficiency, meeting targets and in a way that made it good fun. Many many thanks." (Mr E – Darlington)
  • "Adrian Noble and his staff went above and beyond normal job roles just to make sure everything went as smoothly as possible in our house move. Thank You." (Miss W – Sedgefield)
  • "We were very pleased with the service of our solicitor who took the time to explain things in a way which we were able to understand. He was very pleasant and helpful." (Mr S – Darlington)
  • "I would like to take this time to thank Kelly Henderson in dealing with my case for all her help and professional care she had taken during this process." (Mr K – Darlington)
  • "Thank you for all your help with my mortgage and working hard to complete it in just the short time given. Denise was first class in her knowledge and support and I thank her for that." (Ms W – Darlington)
  • Yet again, we have found Close Thornton to be an excellent, friendly and very efficient solicitors. We would especially like to praise Iain Robson for his excellent care, patience and kindness in what are sometimes sad and difficult situations." (Mr & Mrs J - Darlington)
  • "The Solicitors are excellent, especially Mr Woolfe who was dealing with our work.  He was down to earth and explained everything in plain straight forward English that I could understand.  Mr Woolfe is a credit to the firm and I would recommend him to everyone." (Mrs L - Darlington)
  • "I was very pleased with how everything was done for us. I would tell anyone who needed advice to go to Close Thornton." (Mrs C - Darlington)
  • "An excellent job once again by David Hogg.  Thank you very much." (Mr & Mrs T - Kent)
  • "Denis, just a short note to thank you for all the hard work you put into selling our Property for us. As usual you and your team were absolutely fantastic. Kind Regards" (A and J - Darlington).
  • "Dear Shaun I feel it would be very remiss of me if I didn't thank you personally for the very high standard of advice and support that I feel I received from you and your assistant throughout the whole process. Entering into litigation is necessarily difficult but you have made it bearable, and have patiently and clearly explained the legal complexities of the case as they have arose. I would have no hesitation in using Close Thornton Solicitors again, especially if I knew you were handling the issue." ( Mr R - Darlington)
  • To Adam "Just wanted to say thank you for your hard work and precision, advice on searches and exchange - guiding my every decision. You made the journey easy your counselling was fab, you are the best solicitor that I have ever had! You always went the extra mile giving advice on Marks' food and eating pizza on the floor to ignore it would be rude! You understood my terror over the sheer amount of money, but you were always there - to tell me not to worry" (a poem to Adam Roberts from Miss J - Darlington)

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