Testimonials

WHAT OUR CLIENTS SAY

• "Excellent Service, reasonable too!" - (Mr O - Darlington)

• "I would like to thank Mr Robson and his staff for their help advice and guidance over the last 10 months".  (Mrs R - Darlington)

• "Mr Robson is a wonderful man. We should have more like him in the world explains things quick and easy. I will be using him again one day and so will my family".  (Mrs N - Darlington)

• "We are extremely pleased with the service received everything has been dealt with and explained thoroughly. Sincere thanks to Kelly Henderson and to Mr Shaun Burke who has been superb in bringing the case to a satisfactory conclusion". (Mrs A -Darlington)

• "An excellent service provided by Mr David Hogg. Thank you". (Mr S - Stockton on Tees)

• "I cannot recommend or praise Adrian Noble enough for the way he dealt with the conveyance of my mothers house during a very difficult and emotional time.  Adrian was kind, understanding and sympathetic his guidance and professionalism was invaluable.  I have used other solicitors in the past but after using Close Thornton the quality of customer care means I will not be using any other legal services again.  I have recommended Close Thornton to friends because I was so happy with the service, it is nice to be treated with such courtesy and professionalism". (Ms B - Darlington)

• "We are looking to change our solicitors to Close Thornton for their top class service and am grateful for their help in difficult circumstances". (Mr T - Darlington)

• "I would like to thank Mr Robson and Pauline Robertson for all the work they did for me". (Mr T)

• "Adrian provided a very professional, efficient and friendly service". (Mr R - Darlington)

• "An excellent service was provided by Adrian and Staff, many thanks for your guidance".  (Mr V - Darlington)

• "We have always been completely satisfied with the excellent service received for everyone at Close Thornton during several transactions.  A special mention must go to Adrian Noble who is always polite, friendly, professional, courteous and efficient.  He was recommened to us and we gladly pass on that recommendation to others".  (Mr D - Maunby)

• "Malcolm was brilliant at responding and was very thorough, the reception staff were lovely". (Ms T - Darlington)

• "I wanted to say how very pleased I was with all aspects of your service. It was efficient, professional and friendly. You made a difficult task for me, easier and all seemed to go very smoothly." (Mrs S - Leicester)

• "I wanted to say how pleased we were with the property shop service.  Normally we would have got a few quotes before proceeding but we were so impressed by Pauline's lack of estate agent smarm and by her honesty.  The charges seemed reasonable and she priced the house correctly which brought in plenty of viewers.  Both she and Karen dealt very well with offers getting us the asking price, which in these difficult times is particularly good.  During the whole process she gave us good advice and we received the money very quickly.  This was important to us as dealing with something like this from a distance is slightly more complex.  In short we are very satisfied customers and pleased with the service we have received." (Mrs S - Shropshire)

• "I would just like to say thank you for the service you have given us, especially coming out to my home. I would certainly use yourselves again and would recommend you to others. So pleasant, so helpful, a breath of fresh air to deal with people who are efficient and polite." (Mrs W - Darlington)

• "Shaun, Thank you so much for all of your time and hard work." (Miss P - Darlington)

• "Many thanks for an excellent service. May I also take this opportunity to thank Denise who has been fantastic!" (Miss R - Darlington)

• "Chris Wiper's experience counts. From the start he 'cut through the noise' and identified the important points legally. I liked that he did not 'sit on the fence' when I asked direct legal questions. Close Thornton was a support to me at a difficult time". (Mr J - London)

• "Excellent service - Would definitely use you again". (Miss F - London)

• "Thank you for all your help". (Ms L - Darlington)

• "Iain Robson was recommended to me and I would absolutely recommend Close Thornton to family, friends and colleagues". (Mr W - Newcastle Upon Tyne)

• "Many thanks for your help and support. Close Thornton lived fully up to my expectations as being the best family law firm in Darlington". (Mr & Mrs B - Hurworth)

• "Thank you to Iain Robson for an excellent service".  (Mr A - Bradford)

• "I would like to thank Shaun Burke very much for all his efforts. I am very pleased with the outcome and should I require any services in future I will be sure to contact Close Thornton". (Ms P - West Sussex)

• "I cannot praise Chris Wiper enough. I was amazed at how much he must have read my papers to understand so quickly the situation. Thankfully because of my friend I chose Close Thornton and found Chris Wiper, a clever, clever man." (Ms C – Stockton)

• I would like to thank Shaun Burke and staff very much for all they have done for me. (Mr C - Darlington)

• “My thanks to Iain Robson for the efficient and sensitive way my business was dealt with and would certainly recommend Close Thornton to my friends”. (Mrs C – Darlington)

• “I would like to thank Malcolm Woolfe for all his time and patience needed for resolving my conveyance” (Mrs P – Crook)

• “The professional service of Close Thornton Solicitors for my recent conveyance was effective, efficient and prompt. I would ask that you convey to Mr Denis Childs our gratitude. He has at all times, gone out of his way to provide the best possible service and advice that I could have expected and frequently has gone that ‘extra mile’ to ensure a successful conclusion to what could have been a stressful experience”. (Mr F – Darlington)

• “Now an octogenarian both our children and grandchildren us your services. Iain Robson always looks after us in a very effective and courteous manner even providing ground floor office facilities when we come to review our Wills. We enjoy the quarterly e-newsleter very much. I write to congratulate you on the excellence of your business I truly believe that Close Thornton are second to none in Darlington and I always recommend you. Your Company have assisted and guided me very successfully in many spheres for nearly 25 years”. (Mr P – Darlington)

• “As usual Shaun Burke and his team are sensational and to a very high standard of professional and humanity. Many thanks ”. (Mr T – Newton Aycliffe)

• “ I would like to add my sincere thanks to Iain Robson for an absolutely fabulous service during the sale of our house. This transaction has been made even more difficult due to the fact that we have now moved to the USA on a work assignment and a lot of this has been done via email and post, even with these obstacles things have gone very smoothly. Thanks Iain, and we look forward to using this service again in the future”. (Mr & Mrs E – South Carolina, USA)

• “Your company was highly recommended to me and is now regarded as the best in Darlington. Friends and colleagues who have used you in the past had nothing but praise for your company. Christine McLay was most helpful with my case and explained everything to me in great detail. Her sound advice put my mind to rest every time. Many thanks Christine. I would not hesitate to call upon you if the need arises and would recommend you to anyone.” (Mr G – Darlington)

• “I am very satisfied with the overall service and very grateful for Christine McLay’s help at a very sensitive time and would have found the process very difficult without her help and guidance - Many thanks,” (Miss W – Darlington)

• “Excellent standard of service - highly recommended. Will certainly use Close Thornton. By far the best service I have received. Thank you.” (Mrs B – Darlington)

• "I would just like to take this opportunity to say a big thank you, to yourself and your staff for handling my claim for me in a very professional manor. I cannot thank you and your firm enough. I am very pleased with the settlement I have received and would not hesitate to come to you if needed in the future and will recommend you to anyone who needs legal advice. Once more thank you very much." (Mrs S – Spennymoor)

• "Miss Henderson took over my case when Mr Large left, I feel that Miss Henderson had a tough task. She helped me professionally, but also personally. She did a splendid job and I put my trust fully in her. I would gladly recommend her." (Mrs M– Richmond)

• "Thanks for all your help, Chris, much appreciated. First class throughout. The matter is pretty much resolved and we are pleased to be on our own again!" (Mr & Mrs S – Richmond)

• "Please can I offer my thanks for the work done in the completion of the transfer, I felt that it was dealt with professionally, competently and was processed as quickly as was possible. The transfer would have been completed sooner if only my other Solicitors had handled it as well as yourself and your team." (Mr H - Darlington)

• "We have used the services of Close Thornton Solicitors for 2 years, and as a family we find your team excellent in all aspects of their work, from making appointments to closing a file. We are especially grateful to Miss Henderson for taking such good care of us, therefore we would not hesitate to recommend Close Thornton to other people. Once again thank you very much for your care and efficiency." (Mrs H – Darlington)

• "Dear Mr Burke. Throughout the process I found you professional and down to earth with your approach to my claim. I thought the advice you gave me was both logical and realistic. I am completely satisfied with your involvement in this matter and would not hesitate to use your services again if required, these comments are made by a very satisfied customer." (Mr C – Frosterley)

• "I have dealt with Close Thornton since 1960 when we bought our first property and Mr Thornton was very kind to us. We have moved several times since and have always been delighted with service. Thanks to all." (Mr & Mrs B – Darlington)

• "The manager and the valuer were both very helpful and professional when visiting the house. Property shop staff and Mr D Childs were excellent." (Mr & Mrs F – Darlington)

• "Thank you we were extremely satisfied with the service you provided. I have recommended your office to friends and should we require the services of a solicitor in the future, we will have no hesitation in contacting you." (Mrs T - Darlington)

• "I dealt with Mr Adrian Noble and found him to be a courteous, well mannered and well informed, a pleasant young man." (Mr D – Darlington)

• "Excellent service all round, very friendly atmosphere. A very professional service at a time of great emotional upheaval for my family and I. Thank you for a job well done." (Mr C – Darlington)

• "Words could not describe how pleased I am with Katie Lee Pearsons service and helpfulness, Thank you." (Ms B – Darlington)

• "Close Thornton have been my family's solicitors for a number of years and I have always found all members of staff to be professional, friendly and efficient." (Miss P – Stockton)

• "We've had a very trying time over the last two years, which was made much easier by the help and kindness shown to us by everyone at Close Thornton Solicitors, thank you." (Mr B – Darlington)

• "Thank you very much for your excellent service, I will recommend you to others." (Mrs G – Richmond)

• "The lady on reception gave me a very high level of service, she was very pleasant and welcoming, and showed me a lot of empathy." (Mr T – Darlington)

• "After the sale had gone through, problems arose with the new house. It was reassuring to receive numerous calls from Mr Childs and his secretaries informing me that they would do everything they could to rectify the problems. The constant contact was much appreciated and the problems were overcome within hours. I would just like to thank Mr Childs and his secretaries whose help and support was really appreciated." (Mr & Mrs B – Darlington)

• "I have been entirely happy with the service I have received from Messrs. Close Thornton and Kelly Henderson in particular and thank you for your work on my behalf." (Ms J – Darlington)

• "I would like to say how kind and most helpful your Denis Childs was in dealing with my promissory note. A big thank you to him." (Ms A – Stockton)

• "I could not see how any other solicitors conveyancing office could compare with the experience I had with yourselves. The efficiency was outstanding and the whole process managed to retain a sense of humour throughout. Please accept my sincere thanks to all concerned." (Mr E – Darlington)

• "I would just like to thank all your staff and I would not hesitate to use your company again. I would recommend it to all my friends, once again thanks." (Mr B & Ms H – Darlington)

• "Your information, guidance and service were not only excellent but impeccable." (Mr S – Darlington)

• "I would like to say ‘Many Thanks’ to David Hogg, a good job in difficult circumstances." (Mr & Mrs T – London)

• "The service is outstanding in terms of efficiency, meeting targets and in a way that made it good fun. Many many thanks." (Mr E – Darlington)

• "Adrian Noble and his staff went above and beyond normal job roles just to make sure everything went as smoothly as possible in our house move. Thank You." (Miss W – Sedgefield)

• "We were very pleased with the service of our solicitor who took the time to explain things in a way which we were able to understand. He was very pleasant and helpful." (Mr S – Darlington)

• "I would like to take this time to thank Kelly Henderson in dealing with my case for all her help and professional care she had taken during this process." (Mr K – Darlington)

• "Thank you for all your help with my mortgage and working hard to complete it in just the short time given. Denise was first class in her knowledge and support and I thank her for that." (Ms W – Darlington)

• Yet again, we have found Close Thornton to be an excellent, friendly and very efficient solicitors. We would especially like to praise Iain Robson for his excellent care, patience and kindness in what are sometimes sad and difficult situations." (Mr & Mrs J - Darlington)

• "The Solicitors are excellent, especially Mr Woolfe who was dealing with our work.  He was down to earth and explained everything in plain straight forward English that I could understand.  Mr Woolfe is a credit to the firm and I would recommend him to everyone." (Mrs L - Darlington)

• "I was very pleased with how everything was done for us. I would tell anyone who needed advice to go to Close Thornton." (Mrs C - Darlington)

• "An excellent job once again by David Hogg.  Thank you very much." (Mr & Mrs T - Kent)